Shipping policy

SHIPPING POLICY — LUXGRIAL

Thank you for shopping with LUXGRIAL. We take great care to ensure your luxury timepiece or jewelry is processed and delivered with the attention it deserves.

Processing Time
Orders are typically processed within 1–2 business days, excluding weekends and holidays. Each order is carefully inspected and securely packaged before shipment.

Shipping Times

• Domestic Shipping (U.S.): Estimated delivery within 1–8 business days.
• International Shipping: Estimated delivery within 7–20 business days, depending on destination and local customs processing.

Please note that these timeframes are estimates and not guaranteed. Delivery times may vary due to factors beyond our control, including weather conditions, customs delays, carrier issues, or holidays.

Order Tracking
Once your order ships, you will receive a tracking number via email at support@luxgrial.com. All LUXGRIAL orders are fully insured and require a signature upon delivery to protect your investment.

Delays & Lost Packages
LUXGRIAL is not responsible for delays caused by shipping carriers or customs authorities. If your package is significantly delayed or appears lost, please contact us and we will do our best to resolve the issue promptly.

International Orders
Customs duties and taxes for international shipments are the responsibility of the buyer. LUXGRIAL is not responsible for any additional fees imposed by your country's customs authority.

LUXGRIAL — Authentic. Exclusive. Timeless.

Shipping policy

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